QUALITY POLICY

The basic guideline of the company's management is to understand the business environment and respond appropriately to changes that take place in it. Tracking the needs of customers and other stakeholders, managing product safety risks, risks and business opportunities, and acting quickly and effectively in the event of deviations from the requirements are important parts of the company's management. We meet the requirements and expectations of customers and other stakeholders with the established food quality and safety management system. The company's management is responsible for it, and all employees are responsible for implementing and achieving goals in all areas of work. The first and most important goal of a quality management system is to ensure product safety and meet customer requirements and expectations. Our business success and existence or further development depend on how successful we are in this. We achieve this goal by:

  • we meet and exceed the expectations of our customers
  • we take care of the introduction of continuous improvements in materials, technologies and products
  • We are constantly improving the established quality system according to ISO 9001 and the food safety management standard ISO 22000
  • we provide the necessary resources to achieve the goals
  • we are establishing a system with clear responsibilities and authorities for achieving goals
  • we communicate about strategy, policy and goals in the whole society
  • we follow a process approach
  • we provide competent, responsible and motivated staff
  • with team work and project approach we plan and develop processes, products and services that meet the needs and expectations of customers
  • we encourage all employees to achieve their goals and to commit to quality and to establish good mutual relations
  • we maintain and upgrade the company's knowledge with the aim of providing appropriate competencies, including competencies to ensure the safety of products intended for contact with food.
  • we measure and control the achievement of set goals, monitor customer satisfaction and encourage improvement at all levels, and meet all expected and agreed customer requirements regarding product safety
  • we establish fair and positive relationships with suppliers, customers, the local community and other stakeholders
  • we adapt all processes in the company to the standards of food quality and safety and environmental protection, market requirements and the pursuit of business excellence
  • we carry out all processes in the company in accordance with current legislation, especially legislation in the field of company operation, food safety, employment, ecology and tax legislation
  • we strive to establish and maintain common values ​​and ethical behavior at all levels
  • we are all part of the food quality and safety management system and each of us performs work that is directly or indirectly related to meeting the requirements and expectations of customers and other stakeholders; therefore, each individual contributes his share to the realization of these requirements and thus to the success of the company's operations
  • The quality and safety policy is known to all employees and is available on the website to all interested parties.

August, 2020